Terms of Service

Agreement to Terms

By accessing or using CRM Mutant ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

Description of Service

CRM Mutant is a customer relationship management platform that provides tools for managing contacts, deals, tasks, and business relationships. The Service includes web-based applications, APIs, and related features as described on our website.

Account Registration

• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized access
• You may not use another person's account without permission
• One person or legal entity may maintain only one account

Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit malicious code or interfere with the Service
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm others
• Send spam or unsolicited communications
• Scrape or collect data without authorization

Your Data

You retain ownership of all data you submit to the Service. By using the Service, you grant us a license to host, store, and process your data solely to provide the Service. We will not use your data for any other purpose without your consent.

You are responsible for the legality and appropriateness of the data you submit. You represent that you have all necessary rights to the data you upload.

Payment Terms

• Paid plans are billed in advance on a monthly or annual basis
• All fees are non-refundable except as stated in our 30-day satisfaction guarantee
• We may change pricing with 30 days notice
• You are responsible for all applicable taxes
• Failure to pay may result in service suspension

30-Day Satisfaction Guarantee

If you are not satisfied with the Service within the first 30 days of your paid subscription, you may request a full refund. After 30 days, no refunds will be issued for subscription fees already paid.

Service Availability

We strive to maintain 99.9% uptime for Professional plans and 99.99% for Enterprise plans. However, the Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We will provide reasonable notice for planned maintenance.

Intellectual Property

The Service and its original content, features, and functionality are owned by CRM Mutant and are protected by international copyright, trademark, and other intellectual property laws. Our trademarks may not be used without prior written consent.

Termination

You may terminate your account at any time. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. You may export your data before termination. We may retain certain data as required by law or for legitimate business purposes.

Limitation of Liability

To the maximum extent permitted by law, CRM Mutant shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability shall not exceed the amount paid by you in the twelve months prior to the claim.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Service after changes constitute acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CRM Mutant is incorporated, without regard to conflict of law provisions.

Contact Us

If you have questions about these Terms, please contact us: