Privacy Policy

Introduction

CRM Mutant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management platform and related services.

Information We Collect

Information You Provide

• Account registration information (name, email, password)
• Organization and billing information
• CRM data you input (contacts, deals, tasks, etc.)
• Communications with our support team
• Feedback and survey responses

Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar technologies

How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Protect against fraudulent or illegal activity

Data Security

We implement industry-standard security measures to protect your data:

• Encryption at rest and in transit (TLS 1.3)
• Row-level security for data isolation
• Regular security audits and penetration testing
• Multi-factor authentication support
• SOC 2 Type II compliance

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent where applicable

Third-Party Services

We may use third-party services for analytics, payment processing, and infrastructure. These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to improve your experience, remember preferences, and analyze usage. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: